Privacy Policy

Privacy Policy
Last updated: 26 June 2025

At Mappex.io, we are committed to protecting your personal information and complying with applicable data protection laws, including the Australian Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) of the European Union.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://mappex.io

1. Information We Collect

We may collect the following types of data:

Personal Information

When you submit a form or contact us, we may collect:

Name

Email address

Organisation and job title (if provided)

Phone number

Any other details you choose to share

Usage Data

We use Google Analytics to collect standard internet log information and details about visitor behaviour patterns. This includes:

IP address

Browser type and version

Geographic location (approximate)

Pages visited and time spent on each page

Referring site or source

This data is anonymised and aggregated wherever possible. We do not use it to identify individual users.

Cookies

We use cookies to enhance site functionality and analyze traffic. You can control cookie preferences through your browser settings or opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

Consent (e.g. when you submit a form)

Legitimate interest (e.g. improving our services and website)

Legal obligation (e.g. responding to lawful requests)

3. How We Use Your Information

We may use your data to:

Respond to your enquiries or support requests

Improve website performance and user experience

Understand visitor behaviour through analytics

Send updates or marketing content (if you opt in)

We will never sell your personal data.

4. Disclosure to Third Parties

We may share data with third-party service providers who assist us in operating our website or conducting business (e.g. Google Analytics, HubSpot). These providers are bound by confidentiality agreements and data protection obligations.

We may also disclose information if required by law or to protect our rights and property.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your data, including encryption, access controls, and secure servers. However, no method of online transmission is 100% secure.

Some data may be stored or processed outside Australia. In such cases, we ensure that adequate safeguards are in place.

6. Your Rights

You have the right to:

Access and correct your personal information

Withdraw consent at any time

Request deletion of your data

Lodge a complaint with a supervisory authority (GDPR: your local data protection authority; Australia: Office of the Australian Information Commissioner)

To exercise your rights, contact us at [email protected]

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this policy or your data, please contact:

Email: [email protected]
Postal: 2 Gregory Street, Sandy Bay. TAS. 700565
Australia: Office of the Australian Information Commissioner – www.oaic.gov.au
EU: Contact your local Data Protection Authority